energy efficiency made easy

We transform smart meter data into actionable intelligence.


EEme, LLC ("EEme," "We", or "Us") values your, our user's ("You," "Your") privacy and are we are committed to protecting the information, including personally identifiable information, We collect from You and You provide to Us through Our website (the "Website"). This privacy policy ("Privacy Policy") is effective as of January 1, 2014, and sets forth what information We might collect from You, what We might do with it, and to whom We might disclose it.


Information Collected.

Personally Identifiable Information Submitted by You . "Personally identifiable Information" ("PII") is defined as information that can be used to identify You as an individual. Examples of PII are Your name, email address, street address, phone number and utility account number.

In order to use the services provided by Our Website (the "Services"), You will be required to submit certain PII. You are free not to provide the information requested. However, if You choose not to provide the information requested, We reserve the right not to register You as a User or to provide You with the Services.

Other Information . In addition to any PII You provide to Us, as You use Our Website or Services, We may collect other information that cannot be readily used to identify You, such as the Internet Protocol ("IP") address of Your computer, browser type, and operating system ("Other Information") (PII and Other Information collectively referred to as "Information"). By having Your IP address, We are able to and We may track Your use of Our Website or Services.

Cookies . A "cookie" is a small piece of information in text format downloaded to Your computer when You visit a website. Our Website uses cookies to maintain and store information as You navigate different pages on Our Website or return to Our Website at a later time. Our Website may also use cookies for retargeting. Retargeting works by keeping track of individuals who visit Our Website and displaying retargeting advertisements to them as they visit other websites. If You set Your Web browser, e.g., Internet Explorer, so that cookies are not allowed, you might not be able to use some or all of the features of Our Website.

Use of Information . If You provide Information to Us, We will endeavor to:

1. Register You for and/or give You access to Our Website and Our Services;

2. Render You Services, including Services related to Your utility company and analytics and information about home energy efficiency and Your home energy choices;

3. Enable Your utility company to provide You Services or otherwise ameliorate the services being provided by Your utility company;

4. Customize the features, performance and support of Our Website or Services to You;

5. Respond to Your requests, resolve disputes and/or troubleshoot problems;

6. Advertise our products and services to You that we believe may be of interest to You;

7. Enhance the quality of Our Website and the Services;

8. Communicate with You about Our Website and the Services;

9. Market other third party products and services to You that we believe may be of interest to You; and

10. Provide the energy analytics information that We generate using Your PII and other information that You may provide to Us to other third parties, including but not limited to, Your utility company, that We believe may be of interest to these third parties. .

Disclosure of Information . Except as otherwise stated in this Privacy Policy, We do not sell, rent or lease Your Information to third parties unless You have requested or authorized Us to do so.

Your Information may be disclosed by Us under the following circumstances: (i) if required to do so pursuant to applicable law; (ii) if required to do so pursuant to a subpoena or search warrant; (ii) if We reasonably believe that disclosure is necessary to enforce Our Terms of Use; (iii) if We reasonably believe that disclosure is necessary to protect the rights, safety or property of EEme, its Users, or others.

Links to Third Party Websites . Our Website may contain advertisements from or links to third party websites which are not under Our control. We are not responsible for the content of these advertisements or websites or the privacy policies employed by these third parties. Our Privacy Policy only applies to the way in which We collect and use Your Information.

Data Security. We have taken commercially reasonable precautions to protect Your Information from loss, misuse and unauthorized access, disclosure, alteration and destruction.

Opt-Out Option. Periodically, You may receive communications from Us such as newsletters or promotional emails. If You do not wish to receive such communications, please click on the "Opt-Out" feature button provided on Our Website.

Notice to European Union Users. EEme's operations are located in the United States. If you provide Information to Us, the Information will be transferred out of the European Union to the United States. By providing Information to Us, you are consenting to its storage, use and disclosure as described in this Privacy Policy.

Information Collected from Children . This Website and the Services offered on this Website are not directed at and are not to be used by children under the age of 13. We do not knowingly collect Information from children under the age of 13.

Your Privacy Responsibilities. To help protect Your privacy, do not share your user ID, password or utility account number with anyone. Also, remember to log off the Website when you are finished.

Update PII. It is Your sole responsibility to keep PII You have provided to Us up-to-date. You may update Your PII by visiting and changing Your account information.

Changes to This Privacy Policy. We reserve the right to change this Privacy Policy as We deem necessary or appropriate because of legal compliance requirements or changes in Our business practices. If You have provided Us with an email address, We will endeavor to notify You by email to that email address, of any material change to how We will use Your Information. In addition, We recommend that You review Our Privacy Policy periodically to remain current on Our collection, use and disclosure of Your Information.

Questions or Comments. If you have questions or comments about EEme's Privacy Policy, send an email to